When customers arrive in your store and they want to redeem the gift vouchers, you can follow the steps below to validate and redeem the gift voucher.

Steps to redeem voucher

First of all, you need to open the voucher you want to add credit to. On your laptop, tablet or mobile:

1. Log in to your VaocherApp account

2. Search for voucher code:

   • in search toolbar
   • or using Code Scanner
3. Click on the "Redeem" button

• enter the amount you want to redeem
• enter some notes (this note is private and won't be showed to your customers)

If you need to add more credit to a gift voucher, visit this article

"Quick Redeem" feature

To make it even more easy for you and your team to redeem gift vouchers, you can activate the "Quick Redeem" feature, which will show a slider or pre-defined amounts (depends on what you want) to let you quickly adjust the amount to redeem.

Simply head to Settings → System Preferences → Gift Vouchers (or simply click here), then navigate to "Quick redeem" section and switch on the setting.

From here, you can select either:

1. Slider mode: will show a slider that allow you to drag
2. Fixed amounts mode: you can pre-define some common redeem amounts