VaocherApp has introduced improvements to make managing your menu items and voucher designs easier and more reliable.

This guide covers:

• How to use the new Menu Items page (Beta)
• How PDF design changes affect vouchers
• A new confirmation safeguard when editing designs

New Menu Items Page (Beta)

We’ve introduced a redesigned Menu Items page to help you find and update items faster.

How to try the new Menu Items design

Step 1: Open Menu Items

Go to your Menu Items page in the dashboard.

You may see a prompt like this:

Step 2: Enable the new design

Click Try New Design to switch to the updated layout.

Step 3: Use search, filters, and sorting

Once enabled, you can:

• Search items instantly
• Sort by price, stock, or date added
• Filter by item groups

This helps you update items without scrolling through long lists.

Step 4: Switch back anytime

Prefer the old layout? Go to: Settings → Profile → Optional Features and turn off the new design.

⚠️ Why voucher wording may change

You may notice that previously issued vouchers show different wording when re-downloaded.

This is expected behaviour in VaocherApp.

Vouchers always use the latest version of their assigned PDF design at the time of download.

How PDF design updates affect vouchers

When you update a PDF design:

• All vouchers linked to that design will use the updated version
• This applies to both new and previously issued vouchers
• Customers re-downloading vouchers will see the latest design

New safeguard: Confirmation when updating PDF designs

To prevent accidental changes, we’ve added a confirmation step when editing a PDF design that is already in use.

Step 1: Edit your PDF design

Make changes to your existing PDF template.

Step 2: Click Save

If the design is already used by vouchers, you’ll see this warning:

Step 3: Confirm your action

You’ll have two options:

• Cancel → Keep the current design unchanged
• Continue → Apply changes to all vouchers using this design

How voucher PDF designs work

In VaocherApp:

• Vouchers are linked to a live PDF design
• They are not stored as fixed files
• Each download generates the latest version

What this means

• Fixes apply instantly to all vouchers
• Changes can affect previously issued vouchers

Best practices

To avoid unexpected changes:

• Use separate PDF designs for different campaigns
• Avoid editing designs after vouchers are issued
• Duplicate a design instead of overwriting it

⚠️ Important notes

• PDF design changes affect both new and existing vouchers
• Customers who already downloaded vouchers keep the old version
• Re-downloading always uses the latest design
• The confirmation popup is a warning only

Related articles

• How to build & customise your gift voucher design
• How to update voucher design in Simple Mode
• Managing bulk gift card orders

Need help?

If you’re unsure how to manage multiple designs or want help setting things up:

• Live chat in your VaocherApp dashboard
• Email: support@vaocher.com.au