Personalize gift vouchers with add-ons

Add-ons allow you to collect additional information or offer optional paid extras during checkout.

You can use add-ons to ask customers questions, provide selectable options, or offer complementary products and services alongside a voucher purchase.

Each add-on can contain one or more options, with each option having its own price.

How add-ons work

When purchasing a voucher, customers will see any applicable add-ons during checkout.

Depending on how an add-on is configured, customers can:

Select one of several options.
Choose optional paid extras.
Complete required information before continuing.

For example, you could create add-ons for:

Champagne selection
Flower bouquets
Gift wrapping
Greeting cards
Number of guests
Room upgrades
Spa treatments
Late checkout

Any paid selections are automatically added to the order total during checkout.

Benefits of add-ons

Add-ons help you:

Increase the average order value.
Offer a more personalised checkout experience.
Sell complementary products or services.
Collect additional booking or voucher information.
Reduce the need for manual follow-up after purchase.

Creating an add-on

To create an add-on:

Go to Checkout.
Open the Add-ons tab.
Click New Add-on.

When creating an add-on, you can configure:

Label
Description
Whether the add-on is required
One or more selectable options
Pricing for each option
Placeholder option
Whether pricing is displayed during checkout
Whether pricing appears on the voucher PDF
Which voucher products the add-on applies to
Visibility settings
Display priority

Choosing which products display an add-on

You can choose whether an add-on is shown:

When customers purchase any item.
Only when customers purchase selected items.

This allows you to display relevant add-ons only for specific voucher products.

Customer checkout experience

During checkout, customers will see any applicable add-ons before payment.

Depending on the add-on configuration, they can:

Select an option.
View any additional charges.
See the updated order total before completing payment.

Add screenshot: Checkout page showing add-ons (I don’t have an Enterprise plan, so I can’t create an add-on or take a screenshot of the checkout page

Visibility options

Each add-on includes visibility settings that control where it appears.

You can choose to:

Hide the add-on on the checkout form.
Hide the add-on from the back office.

Things to know

Add-ons can be optional or required.
Each add-on can contain multiple selectable options.
Each option can have its own price.
Paid add-ons are automatically included in the order total.
You can choose whether pricing is shown during checkout and on the voucher PDF.
Add-ons can be displayed for all voucher products or only selected products.
Display priority determines the order in which add-ons appear during checkout.