How to Customize Global Messages in VaocherApp

Adding a personalized and branded touch to your customer communications helps strengthen relationships and enhances the overall buying experience. With VaocherApp, you can easily customize your global messages — the text visible throughout the checkout process — to provide tailored, on-brand communications for your customers purchasing vouchers or gift cards.

This comprehensive step-by-step guide will show you how to tailor these messages so that your customers feel valued and informed at every stage of checkout.

Step 1: Log in and Navigate to Your Settings

1. Sign in to your VaocherApp account at vaocher.app.
2. From the left sidebar, click the Settings icon to open the Settings dashboard.

This dashboard lets you manage your business details, vouchers, checkout appearance, emails, and more in one place.

3. Select Checkout from the Settings menu to access checkout-related features including theme settings and global messages.

Step 2: Locate the Custom Messages Section

On the Checkout settings page, scroll down until you find the Custom messages panel.

Click the Edit Custom Messages button to launch the message editor where you can personalize every checkout message.

Step 3: Understand the Checkout Message Editor Layout

The message editor displays multiple blocks representing different stages in the checkout flow, including:

• Global header: Text displayed at the top of every checkout page.
• Global footer: Text shown along the bottom of each checkout screen.
• Select item – Before & After: Messages placed before and after customers choose their voucher.
• Enter details – Before & After: Text surrounding the customer information entry form.
• Payment – Before & After: Messages shown prior to and following payment option selection.
• Thank you message: Custom text presented after successful payment, to express gratitude.

Step 4: Customize Your Messages to Reflect Your Brand

1. Click Edit next to the message block you wish to modify.

2. Enter custom content that matches your business voice and provides useful information such as:

   • Voucher redemption instructions.
   • Your business’s contact details and opening hours.
   • Current promotions, deals, or events.
   • Warm welcomes and thank-you notes for your customers.

3. After updating the content, save your changes within that message block.

Repeat this process for as many message sections as you want to personalize.

Step 5: Save Changes and Activate Your Customized Messages

Once all edits are complete, click the Save Changes button at the bottom of the page to apply your updates.

Your personalized global messages will immediately appear throughout your customers’ checkout experience, reinforcing your brand and improving communication.

Why Customize Your Global Checkout Messages?

• Consistent branding: Align checkout messaging with your business tone and style.
• Enhanced customer engagement: Clear, friendly messages build buyer confidence and satisfaction.
• Helpful guidance: Deliver important instructions and answer common questions during checkout.
• Promotion opportunities: Showcase special offers or events where buyers will definitely see them.
• Professional communication: Thoughtful messaging fosters trust and a seamless shopping experience.