If you need customers to agree to your Terms & Conditions before completing a purchase, you can easily add a required checkbox in your VaocherApp checkout.

This guide shows you exactly how to add a Terms & Conditions checkbox, along with where to display your T&Cs for customers to read before agreeing.

✅ When should you add a Terms & Conditions checkbox?

You may want to require agreement if you:

• Sell gift vouchers or season passes
• Have expiry, refund, or cancellation policies
• Need to collect customer consent before purchase
• Want to clearly outline usage conditions

How to add a Terms & Conditions checkbox

Step 1: Go to Checkout Settings

Log in to your VaocherApp dashboard and go to:

Checkout Settings > Custom Fields

Step 2: Add a new checkbox field

Click Add New Field, then configure:

• Field Name: I’ve read and understood the terms and conditions
• Input Style:
  Select Checkbox
• Required: Select Yes

Click Save once done.

Step 3: Add your Terms & Conditions content

Next, you’ll need to display your Terms & Conditions so customers can read them.

Go to: Custom Messages

Find “Enter details - Before”, then:

• Paste your Terms & Conditions
• Click Save

Step 4: Review how it appears on checkout

Once set up:

• Your Terms & Conditions will appear before the form
• Customers will see a checkbox to confirm agreement
• They must tick the box before completing checkout

Example checkout

You can view an example here:

✏️ Tips for writing effective Terms & Conditions

To make your T&Cs clear and easy to understand:

• Break content into sections like:
  • Validity
  • Redemption
  • Refund policy
• Keep sentences short and simple
• Avoid overly complex legal language
• Highlight important rules (e.g. expiry dates)

⚠️ Important notes

• The checkbox should always be set to Required to ensure compliance
• Customers cannot complete checkout without ticking the box
• The T&Cs message appears before entering details, making it easy to review

Related articles

• Asking for extra information during checkout
• How to customise checkout form
• Specifying terms & conditions on gift vouchers

Need help?

If you need a hand adding your Terms & Conditions or setting up the checkbox, feel free to reach out:

• Live chat in your VaocherApp dashboard
• Email: support@vaocher.com.au